Message templates
Nine templates, ready out of the box
These are the exact messages WhatSort ships with. Pick a template to see its variables and a live WhatsApp preview — every word is editable in the studio.
Live preview · sample order #1842
Message formats
Five ways a message can ask
Each automation can send its template in any of these interaction formats — pick per template in the studio.
Reply buttons
Up to 3 one-tap options
Kindly confirm your order.
CTA link button
A link under the message
You left something behind! 🛒
→ Complete order
List menu
Dropdown selector
How would you like to proceed?
☰ Choose an option
Poll
Buyers vote on options
Confirm order #1842?
Standard text
Plain, no buttons
📦 Your order is on its way! Track: dhl.com/track…
Make these templates yours
Every word, variable and button is editable in the template studio — with a live preview as you type.