Message templates

Nine templates, ready out of the box

These are the exact messages WhatSort ships with. Pick a template to see its variables and a live WhatsApp preview — every word is editable in the studio.

Templates · 9
Order Confirmation
Sent when a new order lands — before you pack.
Quick reply buttons
Template source
Hi *{firstName} {lastName}*! 👋 This is *{storeName}*! 🛍️ Kindly confirm your recent order. *Order Details:* Order Number: {orderNumber} *Items:* {items} *Subtotal:* {currency} {subtotal} *Shipping:* {currency} {shipping} *Total:* {currency} {total} Please confirm how you'd like to proceed with your order.
Variables
{firstName}{lastName}{storeName}{orderNumber}{items}{currency}{subtotal}{shipping}{total}
10:30
1
KI
Kinfolk Supply
online
TODAY
Hi Ali ! 👋

This is Kinfolk Supply! 🛍️
Kindly confirm your recent order.

Order Details:

Order Number: 5001

Items: 1x Mini USB Juicer
Subtotal: PKR 349.00
Shipping: PKR 0.00
Total: PKR 349.00

Please confirm how you'd like to proceed with your order.
10:30 am
✓ Confirm order
✕ Cancel order
Message
Live preview · sample order #1842
Message formats

Five ways a message can ask

Each automation can send its template in any of these interaction formats — pick per template in the studio.

Reply buttons
Up to 3 one-tap options
Kindly confirm your order.
✓ Confirm
✕ Cancel
CTA link button
A link under the message
You left something behind! 🛒
→ Complete order
List menu
Dropdown selector
How would you like to proceed?
☰ Choose an option
Poll
Buyers vote on options
Confirm order #1842?
Standard text
Plain, no buttons
📦 Your order is on its way! Track: dhl.com/track…

Make these templates yours

Every word, variable and button is editable in the template studio — with a live preview as you type.