COD & RTO Protection

The ultimate COD order confirmation app for Shopify

Don't waste shipping fees on unconfirmed COD orders. Verify purchase intent and correct incomplete addresses automatically on WhatsApp.

-40%
RTO reduction
82%
Reply rate
$0
Wasted shipping
Order #1842 confirmedjust now · before packing
98%open rate · vs 21% email
10:30
1
KI
Kinfolk Supply
online
TODAY
Fill out the form and click Simulate to see the automated WhatsApp flow.
Message
RTO Mitigation

Wasted shipping is the biggest leak in COD

Every single failed COD delivery costs you double shipping fees and inventory lock-up. Many buyers make impulse orders with fake numbers or incomplete addresses.

WhatSort catches this early. Our system pauses order processing for incomplete addresses, automatically texts the customer a secure link to update it, and gathers explicit one-tap confirmation before you dispatch the parcel.

Automatic Address Completion

Vague details like "flat 12, no street" are flagged. Customers fix it on a simple, secure page that updates Shopify automatically.

One-Tap Quick Reply Buttons

No typing required. Customers confirm their order with a single click inside WhatsApp.

Auto-Cancel Safety Timer

Set rules to automatically void or flag orders that remain unconfirmed after 12, 24, or 48 hours.

Protect your margins. Confirm before you ship.

Link your COD store in under 5 minutes. Start with 500 free messages.